Service Coordinator
2 weeks ago
**Job Responsibiltites**:
- Responsible to coordinate service request from customer.
- Responsible to follow up service status with service team/purchasing and other team members.
- Prepare service job quotation / DO / Invoice.
- Load order to purchasing team to purchase spare parts as per customer PO.
- Provide service job number to service team.
- Maintain & update master service tracking list.
- Maintain & update goods return/repair request tracking list.
- Minor involvement in daily production activities & require to travel to customer site to do delivery.
- Provide weekly service status update to the team.
- Create and update sales order in the system.
- Convert job and provide job number to sales team.
- Prepare sales report and other relevant report periodically to sales team & others or prepare documentation as required by the management as well.
- Prepare commercial invoice & packing list.
- Follow up chop and sign/acknowledgment on service report/DO from customers.
- Assist other sales team members when necessary.
- Ad-hoc duties as assigned by superior or management.
- Weekly follow up pending Purchase Order from customer.
**Job Requirements**:
- At least 1 Year(s) of working experience related to purchasing or administration or sales coordination is required for this position.
- Possess own transport and driving license
- Proficient in Microsoft Office Programs such as Words, Excel and PPT
- Fresh graduate is encouraged to apply.
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