Studio Coordinator

1 week ago

Kuala Lumpur, Malaysia Pilatique Pilates Studio Full time

**Pilatique Malaysia is expanding We’re seeking an approachable, optimistic, and outgoing Full-time Fitness Studio Coordinator to serve as the primary point of contact for our clients and guests.The role of the Studio Coordinator is to fulfil both administrative and general studio management duties. This includes appointment and schedule coordination, handling client and guest-related affairs, studio maintenance, and overall administrative support. This role reports to the Studio Manager.**

**Responsibilities**:

- Provide exceptional customer service, managing inbound and outbound calls, as well as text messaging queries.
- Build and maintain relationships with new and existing clients/guests.
- Handle over-the-counter administrative tasks such as guest appointment bookings, attendance, and payment.
- Processing, and closing, as well as database/filing and queries from instructors/guests.
- Manage general retail operations and handle sales inquiries.
- Keep records updated, including bookings, inventory, and payments.
- Maintain the cleanliness and neatness of the studio.
- Offer administrative support for the Studio Manager.
- Perform any other ad-hoc or administrative duties when necessary.

**Requirements**:

- Excellent communication and interpersonal skills and a team player.
- Effective general management and organizational skills, with the ability to prioritize, follow up, and multitask.
- Highly proficient in English + 1 mother tongue language.
- Familiarity with computer skills and Microsoft Office.
- Highly motivated and able to work independently.
- Persistent and results-oriented.
- Attention to detail and a good sense of general administrative protocols.
- Willingness to drive growth and ability to embrace and tackle challenges.
- 2 years of working experience in the related field/administration/customer service/retail operations or hospitality is a plus and highly valued.
- Ability to start work immediately is an advantage.
- Salary commensurate with experience.

**Benefits**
- 5.5 workdays (Shift basis).
- Learn and grow with the team-product and communication training will be provided.
- Established fitness industry presence with a dynamic work environment, guided by experienced leaders and seasoned entrepreneurs with 18 years of market experience.
- Career progression with concurrent performance.
- Medical and Insurance benefits.
- Training and guidance for personal and professional growth.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Schedule:

- Afternoon shift
- Day shift
- Early shift

Work Location: In person

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