Webhosting - 50% Technical & 50% Sales - Work From
4 days ago
Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base
Identify and relate with various customer needs and scenarios
provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner
Transfer customers to appropriate departments when required
Conduct data entry, documentation, and case management
Work and partner with others within a team-based environment
Achieve and maintain required metrics and goals
**The role is 50% sales and 50% technical support with account management**
Pay: RM4,200.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
**Language**:
- Mandarin or Cantonese (required)
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