Associate Continuous Service Improvement

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

**Working at NTT**

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

**What will make you a good fit for the role?**

Design, develop and implement automation using UI Path. Collaborate with business analysts, process owners, and other stakeholders to identify automation opportunities and requirements. Document process improvement initiatives. Test and onboard automation solutions in accordance with established standards and guidelines. Troubleshoot and resolve issues with process improvement initiatives such as automation. Provide guidance and support to other team members involved in such initiatives. Participate in reviews and contribute to the development of best practices. Stay up-to-date with the latest technologies and tools.
- Experience developing and implementing automation using UI Path.
- Minimum of 3 years of experience in software development or automation development
- Strong knowledge of UIPath Studio, Orchestrator, and other UIPath components
- Experience with programming languages such as C#, Java, or Python
- Ability to develop and maintain technical documentation.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork skills.
- Ability to work independently and in a team environment.
- Ability to multitask and manage multiple projects concurrently.
- Degree in relevant fields
- Excellent verbal and written command of English

**Preferred qualifications**:

- UIPath Certification
- Experience with web technologies such as HTML, CSS, JavaScript
- Knowledge of cloud platforms

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.