Confirmations Analyst

**Analyst/Senior Analyst**:

- Equity Derivatives Confirmations (Post Trade Services)

**Location**:Kuala Lumpur, Malaysia

**Role Summary**
- Responsible for providing support to the Equities Derivatives Confirmations process for APAC region in performing confirmations queue’s such as Affirmation/Chasing/Indexing/Matching.
- Ensuring USI/UTI trades are to be exchanged, chased (if required) with external counterparties, escalated and updated to internal system in a timely and accurate manner for the Equity Derivatives product.
- Need to ensure risk is mitigated for affirmation and matching of confirmations with timely and accurate processing and by strict adherence to escalation timelines
- Ensuring regulatory requirement, Group standards and SOX compliance are adhered to at all times and Best Practice Guidelines are followed.

**Role and Responsibilities**:

- To ensure all daily and periodic tasks relating to your role are completed in a timely manner and in line with departmental procedures and controls.
- Maintain high levels of customer service (both internal and external) relating to any and all queries and tasks relating to your role within the confirmations team.
- Effective management of process issues and reporting and ensuring the timely escalation of issues that occur with appropriate resolution.
- Improve efficiency by regular review of existing processes and suggest refinement/changes when identified.
- To make sure all MI is produced, and trend analysis is performed accurately and in a timely manner.
- Ensure all outstanding confirmations KPI/KRI are monitored on a daily basis with prompt and timely escalations of issues.
- To be aware and understand the key drivers that create risk exposure for the Front Office and Operational Areas and to suggest improvements that can actively reduce that risk where possible.
- Ensure a robust Business Contingency plan is in place with testing conducted to ensure the effectiveness.
- Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction.
- Periodical MI submitted accurately and in line with customer and business needs.
- Understanding of the factors involved in the risk exposure for the Front Office and Operational Areas and to actively reduce that risk where possible
- To ensure SOX compliance is fulfilled at all times.

**Experience and Qualifications**:

- Bachelor Degree holder with 1-4 years of working experience.
- Experience in a banking or financial services environment is a great advantage.
- Knowledge of Global Banking and Markets business, products and workflows is preferred.
- Strong communication and interpersonal skills.
- Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
- Hands on in WORD, EXCEL, POWERPOINT.
- Ability to adapt to variable working shift hours to support training on demand for the business time zones supported.

**How We Work**:
Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients' offices or our own offices depending on the client) aligns to what our clients' policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.

**Who We Are**:
Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.