Sales Specialist

2 weeks ago


Petaling Jaya, Malaysia Continental Full time

Job Location: Kuantan, Malaysia
As a Sales Specialist, you will be the focal point to customer in market by value selling our tire products & services and acting as a consultant to the customer thereby strengthening customer relationship. You will be part of our PLT (Passenger & Light Truck) Replacement Tires Business team and generate value through profitable sales growth.
Your responsibilities include:
Sales Function
- To be responsible for sales KPI targets set by management.
- Continuous business development in all product segments in PLT
- To prepare individual customer budget in line with regional budget.

Channel Management & Development
- To enhance & further develop the current network dealers with good service to enhance customer share of shelf space
- To utilize digital tools for prospecting new customers.
- To utilize existing processes in opening and handling different category of customers e.g. Buddy System

Customer Training & Development
- To be equipped with sufficient product & technical knowledge, soft skills and able to fully utilize available digital tools for effective sales
- To translate & train customers on Market/Product/Technical knowledge, soft skills, and digital tools by organizing relevant trainings.

Account Management
- Monitor, track and communicate to customer on sales achievement, growth potential etc.
- Analyze, forecast, and propose for business development plans for account growth
- To maintain a good service and relationship with the customers to amplify the high performance culture.
- To provide advice to customers to enhance and grow their business
- Pro-actively communicate to customer on product development, data & systems updates.
- Ensure timely customer payments.

Market Intelligence
- To provide timely market information to Regional Manager.

Customer Service
- To provide market feedback to internal teams concerning technical aspects of product
- To manage first level technical complaints (inspection, resolution in coordination with Technical Customer Service team and feedback to customer)

**What we offer**
- At Continental, we let your ideas shape the future to make a meaningful difference in the world, and to themselves.
- Opportunity to gain global experience and build networks from international mobility across our vast organization.
- Competitive salary, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, medical care and a highly competitively staff benefits package.
- We foster our people’s talent so they can master their career journeys and realize their greatest potential.
- Open, inspiring and rewarding corporate culture
- Flexible working conditions that help you enjoy your work-life balance



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