Customer Service
2 weeks ago
Position : Customer Service
Location : KL Eco City Bangsar
Salary range : RM2,500 - RM 3,500
Working hours : Monday to Friday
11:00am to 8:30pm (one-hour lunch break)
Saturday - 11:30am to 4:30pm
**Key Responsibilities**:
- Communicate effectively on customers inquiries
- People management
- Support-related events
- Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed
- Provide clerical and administrative support to the management office if needed
- Perform any duties as assigned by the Manager
**Results expected**:
- Process walk-in orders
- Resolve complaints
- Research and resolve problems with Wellness Advocate orders promptly and courteously
- Respond to member concerns in a professional manner
- Ad-hoc reporting or projects as needed
**Requirements**:
- Team player, enthusiastic, out-going, people-oriented, good communication and phone skills
- Ability to work independently
- Well-organized and thorough, even under pressure
- Willingness to learn
- Good computer skills (Microsoft Office)
**Qualifications/experience**:
- At least 2 Years (s) of working experience in the related field is required for this position.
- Fresh graduate are welcome to apply
J.
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