Wedding Planner Sales Manager

1 week ago

Subang Jaya, Malaysia Geno Hotel Full time

**RESPONSIBILITIES**:

- Conduct site inspection.
- Assess the requirements of the proposed function (no. of pax, time, and type of function) and reserve an appropriate venue for the client in the banquet reservation system.
- Prepare proposal / quotation letter based on the clients’ requirements, ensures 8 hours response time or not more than 24 hours.
- Maintain accuracy of all reservations and other data in banquet reservation system.
- Follow up with clients on proposals and finalize all the arrangements in contract.
- To monitor or trace on daily basis of all reservation made in the Banquet Reservation System, i.e. prospect, wait list, etc to maintain forecast accuracy.
- Keep track of appointments and various meeting schedules.
- Meet & greet guests, and ensure proper communication with the operations team.
- Supervise the work of Sales Coordinator / Sales Executive / ASM.
- Up-selling whenever possible as well as control expenses relating to the groups or function to ensure maximum net profit.
- Project an image of discretion at any time while maintaining good relations with clients and all operating sections.
- Performs any assignments as may be delegated by DOSM.
- Attend weekly BEO meeting.
- Professionally represent the hotel in community and events.
- Participate as a team player with all departments.
- Be a leader and a role model to all employees.
- Possess knowledge of meeting room capacities, banquet set up, audio visual and any other pertinent details as they relate to function room set up.
- Knowledge of the hotel and competitors market.
- Possess interpersonal and sales related skills.
- Able to display commercial awareness of the market place. An ability to continuously prioritise one’s actions so as to deliver the best sales and profit outcomes for the business.
- Ability to prioritise and manage own personal time efficiently within tight schedules. Looks ahead and makes forecasts concerning market trends to set demanding but realistic targets.
- The ability to do more than is required or expected in the job to improve results, find new opportunities, exceed in achievement of business objectives and avoid problems through proactively anticipating them.
- Able to read and interpret both verbal and non-verbal feelings and concerns of others.
- Ability to network, build and maintain friendly contacts with people who can impact on business positively and help achieve work related goals.
- Ability to deliver high levels of customer service by focusing on the needs of client and exceeding their expectations.
- Ability to persuade, convince and influence others.
- Ability to close the sale.

To have patience and take setbacks positively. Able to present information logically and confidently verbally and in written form.

Pay: From RM4,000.00 per month

**Benefits**:

- Health insurance
- Meal provided

Ability to commute/relocate:

- Subang Jaya (47650): Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Handling wedding events: 2 years (required)

**Language**:

- Chinese (required)

Work Location: In person

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