Thai Technical Support

1 week ago


Kuala Lumpur, Malaysia Growthfn Full time

Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.

**Salary**: RM4,800.00 - RM5,200.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical Support: 1 year (preferred)

**Language**:

- English (preferred)
- Thai (preferred)



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