Call Center Executive
2 days ago
**Job Title**:Call Center Executive (StarHub Mobile)**
**Location**: Ara Damansara (near LRT), Selangor
**Salary**: RM2,800 per month + Night Shift Allowance + Incentives
**Job Type**: Full-time
**Working Days**: 5.5 or 6 days per week (rotation shift, including weekends & public holidays)
**Working Hours**: Shift rotation between 7:00am - 3:00am
**Responsibilities**:
- Assist with billing, technical issues, account updates, and mobile service-related inquiries.
- Resolve complaints and provide effective solutions in a professional manner.
- Update customer records accurately in the system.
- Ensure excellent customer experience while meeting service standards.
**Requirements**:
- **Must be able to speak and write in Mandarin.**:
- Good communication in English and Bahasa Malaysia.
- Customer service/call centre experience preferred (fresh graduates are encouraged to apply).
- Willing to work on **rotation shifts**, including weekends and public holidays.
- Problem-solving skills with a customer-first attitude.
**Benefits**:
- Basic salary RM2,800 per month.
- **Night shift allowance and performance incentives.**:
- Training provided.
- Career growth and development opportunities.
- Supportive and dynamic team environment.
Pay: RM2,800.00 - RM3,200.00 per month
Work Location: In person
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