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IT Support Executive

2 weeks ago

Kuala Lumpur, Malaysia IT Consulting Company Full time

**Key Responsibilities**:

- Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices.
- Provide support for Microsoft Office, Windows OS, and basic networking.
- Track and manage service requests in the ticketing system.
- Escalate complex issues to L2/L3 support teams.
- Set up and configure new hardware and software.
- Maintain user access, passwords, and security settings.

**Requirements**:

- Degree in IT or related field.
- 1-2 years of experience in a similar role.
- Good understanding of Windows OS, MS Office, and basic networking.
- Strong communication and problem-solving skills.

**Job Type**: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,400.00 per month

Schedule:

- Monday to Friday
- On call

Application Question(s):

- Notice Period

**Education**:

- Bachelor's (required)

**Experience**:

- IT support: 1 year (required)

Work Location: In person