ERP Support Specialist IT Coordinator

5 days ago


Bangi, Malaysia YHL Trading (KL) Sdn Bhd Full time

Support SysPro ERP system
- Troubleshoot ERP problems; escalate complex issues to vendor if needed.
- Communicate with Business Unit, vendors, project teams, and relevant internal and external teams.
- Assist in creating reports and keeping ERP-related documents.
- Offer guidance, briefings, and training to users on ERP functions and IT processes.
- Standardize ERP processes across the Group.
- Coordinate with outsourced IT vendors regarding hardware, software, and network issues.
- Monitor IT system performance and report issues to the vendor.
- Track IT incidents and resolutions for follow-up and closure.
- Maintain records of IT equipment and inventory.

**Requirements**:

- Bachelor’s Degree in IT or its equivalent.
- Basic understanding of ERP systems, business processes and IT process flow.
- Familiarity with IT basics, such as networks, hardware, and user account management.
- Strong communication and problem-solving skills
- Ability to work independently under mínimal supervision, strong communication and interpersonal skills.
- At least 1-2 years of working experience in ERP or IT support roles
- Willing to travel outstation on project requirements.
- Good written & verbal communication in English, Mandarin and Malays.

Pay: From RM3,000.00 per month

**Benefits**:

- Free parking
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected monthly salary?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Syspro ERP system: 2 years (preferred)



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