Customer Service Officer

1 week ago


George Town, Malaysia Merchant Hotel Penang Full time

Job description
- Ability to perform guest check-in and check-out.
- Handle room reservations
- Ability to fulfill guest requests
- Able to provide exceptional customer service at all times.
- Ability to plan and priorities work to exceed expectations.
- Front Desk telephone answering
- Handling cashiering tasks
- In charge of guest relations matters
- Perform night audit work

Job Requirements
- NOT NECESSARY to have experience but will be an advantage if with Hotel working experience
- Fresh Graduates are also encouraged to apply
- A passion for delivering exceptional levels of Guest Service
- Applicants must be willing to work on shifts, weekends, and public holidays
- Working Hours: 8 hours Shift work

Morning shift: 7.00 am ~ 3.00 pm

Afternoon shift : 3.00 pm ~ 11.00 pm

Night shift : 11.00pm ~ 7.00 am

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Free parking
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift

Supplemental Pay:

- Overtime pay

**Experience**:

- customer service: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)



  • George Town, Malaysia Arrow Electronics, Inc. Full time

    **Responsibilities**: - Position: - Customer Service Officer - **Job Description**: - What You'll Be Doing- Provide internal and external customer service and sales support for order management and system-related work - SO entries, maintenance, shipment release & inventory management. - Working in close collaboration with Field Sales and Inside Sales for...


  • George Town, Penang, Malaysia Arrow Components (M) Sdn Bhd Full time 40,000 - 60,000 per year

    What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers,...


  • George Town, Malaysia Merchant Hotel Penang Full time

    Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform night audit...


  • George Town, Malaysia Merchant Court Sdn Bhd Full time

    **Responsibilities**: - Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...


  • George Town, Malaysia Merchant Hotel Penang Full time

    Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...

  • Customer Service

    2 weeks ago


    George Town, Penang, Malaysia Career Horizons Sdn Bhd Full time 36,000 - 48,000 per year

    Responsibilities:Log and update all incidents accurately in the helpdesk ticketing system.Develop a strong understanding of company products, logistics workflows, and service features.Guide suppliers and buyers on portal usage, order processes, and system navigation.Provide onboarding, service provisioning, and training support to suppliers within the 3PL...


  • George Town, Malaysia Amway Inc. Full time

    **Primary Responsibilities**: - Perform basic cashier role such as processing and receiving payments and issuing receipts to customers - Provide front-line customer service to Amway Business Owners (ABO) with professionalism and customer satisfaction-oriented - Direct specific and complex enquiries to superiors - File documents and provide basic clerical...


  • George Town, Malaysia Merchant Hotel Penang Full time

    Job description - Ability to perform guest check-in and check-out. - Handle room reservations - Ability to fulfill guest requests - Able to provide exceptional customer service at all times. - Ability to plan and priorities work to exceed expectations. - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters -...


  • George Town, Malaysia Dorkei Kualiti (M) Sdn Bhd Full time

    Job Title: Customer Service Admin Job Overview: We are seeking a highly motivated and experienced Customer Service Admin to join our team in Penang, Malaysia. The Customer Service Admin will be responsible for providing excellent customer service to our clients, handling inquiries and complaints, managing customer accounts, communicating with our Chinese...