Customer Service Executive Inbound

2 weeks ago

Kota Damansara, Malaysia Lean IT Consultants Sdn Bhd Full time

**JOB HIGHLIGHT**
- Easy access to Public Transport.
- Fun, Engaging Work Environment.
- Full training provided

**JOB REQUIREMENTS**
- Must be able to communicate in Mandarin or Cantonese.
- SPM leavers who are interested to start their career in a call center are also encouraged to apply.
- You are required to work on rotational shifts.
- Must be willing to work in shifts-weekdays nights, full days on weekends, and public holidays
- Problem solvers and ability to perform under high paced working environment.

**JOB DESCRIPTION**:

- Answering customer and client questions.
- Handling customer concerns and complaints from client.
- Resolving customer issues.
- Regularly contacting customers to ensure their experience with a product or service is positive
- Answering customer calls and directing them to the appropriate recipient
- Communicating with customers via phone, mail and live chat

职位类型:Full-time, Contract
合同期限: 24 月

薪资: RM2,800.00至RM3,500.00(每月 )

安排:

- Day shift
- Night shift
- Rotational shift
- Weekend jobs

福利:

- Opportunities for promotion
- Professional development
- Work from home

补充工资:

- Retention bonus

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