Manager, Grm Operational Risk

Manager, GRM Operational Risk - Global Risk Oversight

**Job Summary**

**What is the opportunity?**

Activities performed by the Global Risk Oversight team in Malaysia include those that support the execution of the Operational Risk 2LOD practices (e.g., oversight of Operational Risk & Control Assessments, performing Controls Assurance as a 2LOD function, oversight of Internal Operational Risk Events, Root Cause Analysis etc.).

In addition, the team may also be required to support with additional deliverables as the global Operational Risk policies, practices and tools evolve over time in response to internal/ external drivers and/or in keeping pace with emerging risks.

You will be responsible to provide independent and objective oversight of Operational Risk management supporting RBC segments and geographies, working with various stakeholders within the GRM Operational Risk function, First Line of Defence or across the broader Risk functions as necessary. The role entails execution of the core Operational Risk mandate the individual is assigned alongside supporting training of new team members as may be necessary.

You will be part of GRM Operational Risk Management team and the Business Unit Operational Risk Management teams across the enterprise; **working hours of 8:00am - 5:00pm or 9:00am - 6:00pm.**

**What will you do?**

**Operational Risk Oversight Activities**
- Support the review and oversight of Risk Register onboarding (and related Risk & Control Self-Assessment activities) by 1LOD segments and functions across geographies.
- Perform 2LOD controls assurance/ testing of key controls mitigating Operational Risks in a segment/ geography.
- Support the oversight and challenge of 1LOD's execution of Internal Operational Risk Events and related Root Cause Analysis.
- Record evidence of 2LOD oversight and challenge on the Operational Risk Management System (ORMS).
- Provide comprehensive results/ outputs of Operational Risk oversight activities to relevant Operational Risk teams supporting a segment or geography highlighting trends or exceptions, if any.
- Create presentations summarizing the periodic work output to support broader Operational Risk decision making/ stakeholder engagements
- Provide periodic reports/ summary of the oversight activities supporting individual Operational Risk practices to relevant Operational Risk stakeholders.

**Quality Assurance & Oversight Activities**
- Perform/ support periodic quality assurance of Operational Risk work output to analyze any gaps or opportunities for improvement.
- Support the Department Head in maintaining oversight of Operational Risk practice execution for team members as required.
- Develop/ update procedures or templates as the Enterprise policies or Standards evolve and ensure consistency in practice execution.
- Support training of new team members as may be necessary.

**What do you need to succeed?**

**Must-Have**
- Typically 5-8 years of experience in Operational Risk.
- Strong written and verbal communication skills
- Experience in Operational Risk Management or specific Operational Risk domains (1LOD or 2LOD)
- Experience in a broader Risk function/role including experience in Internal Audit.
- Ability to work in a matrixed/ global environment actively managing a diverse group of stakeholders across different geographies.
- Experience in performing Risk & Control Assessments and/or Controls Testing
- Experience in execution of broader Operational Risk framework and practices
- Familiarity with Operational Risk Management Framework in a banking/ financial services environment
- Experience in performing Quality Assurance/ oversight activities
- Ability to partner with multiple stakeholders
- High attention to details and a strong team player
- Highly motivated, self-starter, problem solver, solution oriented
- Strong analytical, problem solving and negotiation skills

**Nice-to-Have**
- Experience in managing a team.
- Experience in the Banking/ Financial Services industry.
- Certifications associated with Risk Management

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- A world-class training program in financial services
- A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

**Job Skills**
Analytical Thinking, Controls Assurance, Operational Risk Assessment, Operation Risk Management, Risk Management Framework, Risk Management Tools, Root Cause Analysis (RCA), Stakeholder Engagement, Teamwork

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