Pe-maps

1 week ago

Kuala Lumpur, Malaysia Cognizant Full time

**Job Summary**

Join our dynamic team as a PE-Maps specialist where you will leverage your English communication skills to enhance customer support experiences. This entry-level role offers an opportunity to work from our office during day shifts with no travel required. Your proficiency in Bahasa will be an asset in providing exceptional service and support to our diverse clientele.

**Responsibilities**
- Provide exceptional customer support by effectively communicating in English to resolve inquiries and issues.
- Utilize Bahasa language skills to assist Indonesian-speaking clients ensuring clear and accurate communication.
- Collaborate with team members to improve service delivery and enhance customer satisfaction.
- Maintain detailed records of customer interactions and transactions ensuring data accuracy and confidentiality.
- Analyze customer feedback to identify trends and suggest improvements to processes and services.
- Assist in the development and implementation of customer support strategies to optimize efficiency.
- Participate in training sessions to stay updated on product knowledge and customer service best practices.
- Contribute to a positive team environment by sharing insights and supporting colleagues.
- Handle customer complaints with empathy and professionalism aiming for swift resolution.
- Ensure compliance with company policies and procedures in all customer interactions.
- Support the team in achieving key performance indicators and service level agreements.
- Engage in continuous learning to enhance language proficiency and technical skills.
- Provide feedback to management on potential improvements to customer support operations.

**Qualifications**
- Demonstrate strong English communication skills both verbal and written to effectively interact with clients.
- Possess novice-level proficiency in Bahasa with the ability to read write and speak the language.
- Exhibit a customer-centric mindset with a passion for delivering excellent service.
- Show adaptability and willingness to learn new skills and technologies.
- Have a basic understanding of customer support principles and practices.
- Display strong problem-solving abilities and attention to detail.
- Be a team player with the ability to work collaboratively in a fast-paced environment.

**Certifications Required**

Customer Service Excellence Certification Novice-level proficiency in Bahasa Indonesia with the ability to read write and speak the language.

  • Pe-maps

    1 week ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Job Summary** Join our dynamic team as a PE-Maps specialist where your proficiency in Thai will be instrumental in enhancing customer experiences. With a focus on customer support you will work from our office during day shifts ensuring seamless communication and support. This role is perfect for individuals with 0 to 2 years of experience looking to make...

  • Associate, PE Performance

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Bank Full time 60,000 - 120,000 per year

    Requisition Number: 32835Job Location: Kuala Lumpur, MYSWork Type: Hybrid WorkingEmployment Type: PermanentPosting Start Date: 11/11/2025Posting End Date: 30/11/2025:Job SummaryThe Process Excellence team, to partner across the organisation, to raise process excellence awareness and capabilities across SCB and develop / run a dedicated training offering for...

  • Physical Education

    6 days ago

    Kuala Lumpur, Malaysia Aspiration International Secondary School Full time

    We are looking for Physical Education (PE) Subject Teacher! School : Aspiration International Secondary School Location : Taman Tun Dr. Ismail, Kuala Lumpur **Key Responsibilities**: - Deliver engaging, student-centred PE and sports programs for Secondary students. - Plan, program, and conduct lessons tailored to meet the diverse needs of each class. -...

  • Physical Education

    16 hours ago

    Kuala Lumpur, Malaysia Brighton International School Full time

    Prepare lesson plans. - Physical education (PE) teachers organize games includes organizing and managing team sports and challenges that promote physical activity among PRIMARY and secondary. PE teachers must have strong speaking and listening skills. Besides being knowledgeable about an activity, they need to be able to communicate and demonstrate it...

  • Physical Education

    2 weeks ago

    Kuala Lumpur, Malaysia Brighton International School Full time

    Prepare lesson plans. - Physical education (PE) teachers organize games includes organizing and managing team sports and challenges that promote physical activity among PRIMARY and secondary. PE teachers must have strong speaking and listening skills. Besides being knowledgeable about an activity, they need to be able to communicate and demonstrate it...

  • Physical Education

    1 day ago

    Kuala Lumpur, Malaysia Aspiration International School Full time 2,500 - 3,500

    School: Aspiration International Primary SchoolLocation: Damansara Utama, Petaling Jaya, SelangorJob Overview:We are seeking a passionate and dedicated Physical Education Teacher to promote physical fitness, teamwork, and healthy lifestyles among students. The ideal candidate will design and deliver engaging PE lessons that cater to various skill levels...

  • Physical Education

    4 days ago

    Kuala Lumpur, Malaysia Aspiration International Secondary School Full time

    School : Aspiration International Secondary School Location : Taman Tun Dr. Ismail, Kuala Lumpur **Job Overview** **Job Requirements**: - **Qualifications**: Bachelor's Degree in Physical Education, Sports Science, or a related field. - **Experience**: Minimum of 2 years of teaching experience, preferably in an international or multicultural school...

  • Process Executive

    3 days ago

    Kuala Lumpur, Malaysia Cognizant Full time

    **Job Title**: Process Executive (Maps Project) - Japanese & Mandarin Language **Job Location**: KL, Malaysia **Hire type**: Contract Position **Mandatory Language**: Japanese & Mandarin (read, write and speak) - Basic understanding of end user operational and technological know-how of online maps and their uses for navigation information and other...

  • Physical Education

    1 week ago

    Kuala Lumpur, Malaysia UCSI International School Sdn Bhd Full time

    **Job Overview**: **Key Responsibilities**: - Plan and deliver **engaging PE lessons** that develop students' physical fitness, motor skills, and teamwork abilities. - Teach a variety of **sports, fitness activities, and movement skills** suitable for different age groups. - Foster a positive and **inclusive environment** that encourages all students to...

  • Associate, Process Excellence Delivery

    2 weeks ago

    Kuala Lumpur, Malaysia Standard Chartered Full time

    **Requisition Number**:32830- - **Job Location**:Kuala Lumpur, MYS- - **Work Type**:Hybrid Working- - **Employment Type**:Permanent- - **Posting Start Date**:04/11/2025- - **Posting End Date**:30/11/2025-**: **Job Summary**- - The Process Excellence team, to partner across the organisation, to raise process excellence awareness and capabilities across SCB...