Ccm Analyst

The role is responsible for the processing of the daily Cash Collection Management Account Receivable (CCM - AR) Analyst transactions and functions which include processing customer invoices to cash and payment receipting whilst ensuring adherence to company policies and procedures. The CCM AR Analyst also has to ensure that service timeline and service quality are met in the delivery of Order to Cash services.

**Responsibilities**:
1. Performs all relevant transactional accounts receivable activities.

2. Ensures customers’ statement of accounts are sent out on a timely basis.

3. Resolves queries related to statement of accounts, invoices and customers’ payment information.

4. Ensures customers’ payments are updated accurately into the system within the stipulated SLA.

5. Ensures all transactions related to accounts receivable work are performed while ensuring compliance with Jebsen & Jessen’s Delegation of Authority (DOA).

6. Perform bank reconciliation posting and clearing.

7. Perform treasury related tasks, such as bank guarantee, FX buying, anything related to CCM AR Treasury scope.

8. Reconciles AR Module to General Ledger.

9. Monitors and reconciles AR balances.

10. Works in accordance with Jebsen & Jessen’s values and demonstrate commitment, active involvement and leadership by exhibiting and living the values of trust, entrepreneurship, prudence, commitment and partnership.

11. Builds relationships with internal and external customers by ensuring invoices are processed accurately and in a timely manner with adherence to internal policies and applicable tax legislation.

12. Ensures enquiries are responded to and resolved in a timely manner.

13. Collaborates with other finance departments to support overall department goals and objectives.

14. Ensures workflows and queries are processed accurately and in a timely manner in order to provide comprehensive reply and quick turnaround and solutions to both internal and external stakeholders’ queries and issues.

15. Resolves errors and queries and escalate to Team Lead where necessary.

16. Identifies, recommends and develops solutions in consultation with Manager for continuous improvement opportunities.

17. Supports successful implementation across the team when improvement procedures are identified.

18. Contributes to a knowledge database of work problems encountered and steps for resolution to facilitate continuous learning, development and cross sharing of knowledge throughout the CCM AR team.

19. Works with team members to share best practices.

20. Support other delivery teams and Managers through sharing of resources, knowledge and experience and best practices.

21. Ensures that internal controls are adhered to, identify, and escalate any risks within the process to Internal Audit immediately.

22. Updates CCM AR process documentation and ensure all are up to date.

23. Responsible to comply with the Group’s and Company’s EHS policies, procedures, management programs and work instructions (ISO 14001:2015 and ISO 45001:2018).

This job description is to be used as guide and covers only the** primary** functions and responsibilities. It is not to be construed as a complete list of duties.

**Qualifications**:
Diploma in Accounting.

At least 2 years of experience in the Order to Cash role, preferably in an international finance environment.

Previous experience with SAP is preferred.

High accuracy, attention to detail and ability to multi-task and manage deadlines.

Diplomatic, with the ability to problem solve, build relationships, and communicate with internal and external customers in a professional manner.

Basic accounting knowledge, including understanding of Sales Tax.

Intermediate skills in Microsoft Excel.