Customer Support Specialist

**Job Title**: Customer Success Specialist (CSS) **Location**: Penang **Employment Type**: 12 month contract (renewal contract) **About the Role**: **Key Responsibilities**: - Assist customers in placing online orders, resolving inquiries, and managing concerns with a professional attitude. - Ensure the confidentiality and security of customer payment and...

**##We're Hiring: Customer Success Specialist (Chinese Speaker) ##** Are you passionate about delivering exceptional customer service and solving problems with a proactive attitude? Do you thrive in a fast-paced, customer-focused environment? If so, this opportunity is for you! What You'll Do: ✔Help customers with online orders and provide timely...

Vacancy: Customer Success Specialist - English (Malaysians) Location: Penang, Malaysia. **Salary**: Budget - RM3500 Work Hour: Rotational Shift Start Dates: ASAP Job description CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is...

**Role: Travel (Customer Success Specialist)** - Language: Japanese - Start Date: 31st July & 11th Sep - Location: Penang - Salary: RM 7300 to RM 11000 (including allowances) - Education: Fresh Graduates can apply - Experience: CS experience preferred (not mandatory) - Shift: Rotational (24x7) - Assist Japanese-speaking customers with travel-related...

**Role: Social Media Customer Success Specialist** - Language: Japanese - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social media...

Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) Job Highlights - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance Job Responsibilities: - Support customers to...

**Role**:Warehouse Material Support Specialist - Penang** **Key Responsibilities**: - Receive and verify incoming materials and shipments. - Organize and store materials safely and systematically. - Support picking, packing, and preparation of outgoing shipments. - Maintain accurate inventory records in WMS. - Conduct inventory checks and assist with...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Service Microsoft Office Customer oriented typing skills Taiwanese Must be fluent in speaking...

About the role We are seeking a bilingual (Chinese/English) Customer Support Representative to join ensuring customer satisfaction. Initial work will be from home, but the role will transition to office-based work in the future. Shift work is required. Key Responsibilities: - Provide product information, troubleshoot issues, and resolve...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...