Sales Manager
2 weeks ago
**Job Title**: Sales Manager
**Location**: Bukit Bintang
**Department**: Sales / Tour Operations
**Job Type**: Full-time
**Role Overview**
We are looking for an experienced and dynamic **Sales Manager** to oversee tour operations and drive business development across global travel destinations. This role is ideal for someone with a strong background in travel sales and operations, with the ability to build lasting client relationships and lead strategic growth initiatives in a competitive market.
**Key Responsibilities**
- Manage and execute tour operations in line with agent and customer requirements across worldwide destinations
- Drive new business development to expand the customer base and meet or exceed sales targets
- Build and maintain a robust client database by identifying new prospects and strengthening existing relationships
- Analyze market trends and competitor activity to provide insights and strategic recommendations to the Country Manager
- Develop destination marketing materials, emphasizing key selling points for clients and internal sales teams
- Promote and upsell new travel itineraries, activities, and destination experiences
- Conduct pre
- and post-season reviews, providing actionable feedback for continuous improvement
- Evaluate proposed itineraries and service components to ensure feasibility, profitability, and margin optimization
- Represent the company in client meetings, presentations, and site inspections
- Proactively address and resolve service-related issues and client complaints
- Support management on special assignments or strategic projects as needed
**Requirements**:
- Diploma or Degree in Tourism, Hospitality, Business, or a related field
- Minimum 7 years of proven sales experience in the travel or hotel industry, preferably with a DMC or travel agency
- Strong industry network within the travel agent community is a plus
- Demonstrated success in business development, client relationship management, and achieving sales targets
- In-depth knowledge of travel operations, processes, and destination management
- Experience working with multinational or foreign organizations is highly desirable
- Self-driven, mature, and capable of working independently in high-pressure environments
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Excellent verbal and written communication skills in English
**Join our team and take your travel career to new heights with a leading global company.**
**Job Types**: Full-time, Permanent
Pay: RM8,500.00 - RM12,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- What is your notice period?
- How many years experience do you have under Sales?
- Kindly rate your Mandarin proficiency for the following areas on a scale of 1 (Poor) to 10 (Excellent):
Work Location: In person
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