Telemarketer

2 weeks ago

Bangi, Malaysia Pelangi Publishing Group Full time

**Job Descriptions**
- Assist Salesperson/Customer regarding their enquiries.
- Approach clients via telemarketing strategies and liaise with Salesperson.
- Introducing products to clients and closing sales to achieve monthly sales

target.
- Provide accurate and appropriate information or assistance to all incoming
- Complaint management by working closely with internal and external parties

for effective solutions to problems and ensuring customer complaints are

issued and closed within 3 working days.
- Coordinator in handling Sales order processing up to delivery.
- Maintaining all ISO related matters pertaining to Customer Service.

**Job Requirements**
- Minimum a Diploma or Degree in any field with at least 1 - 2 years’ experience

in front office/customer service/business & admin;
- Proficiency with data processing software (e.g. Microsoft Excel)
- Excellent communication and customer relationship skills;
- Good in analytical and problem-solving skills;
- Pleasant personality, professional and customer oriented;
- Inventory Management skill is required;
- Required language(s): Bahasa Malaysia, English & Mandarin;
- Ability to communicate in Chinese is an added advantage;
- Applicants will report to work in Bandar Baru Bangi;
- Work from home employment with 6 months contract basis is available;
- Fresh graduates are also welcome to apply.

**Required document**
- Updated resume stating qualifications, work experience, current and expected

salary with a recent passport-sized photography;
- Transcripts from SPM to current level;
- NRIC photocopy.

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