Change & Communication Lead

11 hours ago

Shah Alam, Malaysia Carlsberg Full time

Responsible to drive & communicate change management activities primary for an ERP transformation and any other digital transformation program in Malaysia and Singapore.

**Responsibilities**:
- Responsible for planning, developing, and executing effective change management & communication strategy and plan for the ERP Transformation Program, ensuring alignment with the overall program objectives and milestones.- Collaborate with key stakeholders to assess the impact of the transformation in the organization and its employees, and to identify and mitigate potential risks and barriers to change.- Focus on the delivery of change communication execution and driving change and adoption across the organisation.- Seek new methods and creative strategies to increase internal and external awareness for ERP transformation program, such as key events/activities/newsletter/success stories/etc.- Coordinate with external parties to support, co-write, design and development of content, communication, videos or engagement requirements that enhance the story telling of the ERP transformation.- Serve as the primary point of contact for change management activities, provide guidance and support to project teams, functional leaders, and other stakeholders on effective communication practices.- Build and maintain strong relationships with internal / external parties, ensuring alignment with the program's change management objectives and deliverables.- Regularly monitor and report on change management progress, identifying areas of success as well as areas requiring additional attention or support, and adjusting the plan accordingly.

**Requirements**:

- Degree holder in in Business Administration, Communication, or related fields.
- Minimum 4 years’ experience in across Change Management for IT transformation program (experience in ERP transformation project is an added advantage)
- Experience in large-scale complex digital transformations, (experience in manufacturing environment is an added advantage)
- In-depth knowledge of Change Management Model, including change strategies, plans and activities
- Experience in person and working with external agency to develop and execute change communication strategies across various delivery channels
- Experience in project management and organizational skills, ability to prioritize and manage multiple tasks and deadlines effectively.
- Experience with graphic design tool and multimedia production, such as Photoshop, Canva or video creation tools.
- Proven track record in leading and managing change initiatives, including the development and execution of change management strategies, plans, and activities.
- Strong communication and interpersonal skills
- Strong understanding of IT concepts and terminology.
- Strong project management & organization skills.
- Experience working in a multinational corporation.
- Professional, passionate, innovative, self-motivated.
- Excellent verbal and written communications skills in English.

**Job Details**:
**Workplace**
Shah Alam, MY

**Job type**
Permanent

**Part time / Full time**
Full Time

**Working Time**
Monday - Thursday 8.15am to 5pm

Friday 8.15am to 4pm

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