Japanese Insurance Executive
4 days ago
**JOB DESCRIPTION**
The Japanese Insurance Executive is responsible for handling insurance related matters involving Japanese patients. This includes verifying and processing claims, liaising with insurance companies (particularly Japanese-based insurers), and ensuring smooth communication between patients, clinics, and insurance providers. The role also requires bilingual proficiency to handle documents and communication in both Japanese and English (or Malay).
**1. Insurance Coordination**
- Assist Japanese patients in understanding and utilizing their insurance benefits.
- Liaise with Japanese and local insurance companies for claims processing and approvals.
- Ensure timely submission of insurance claims and follow ups for reimbursement.
- Maintain accurate and up-to-date records of insurance documents and claims.
**2. Patient Support (Japanese Clients)**
- Provide exceptional service and support to Japanese patients regarding insurance matters.
- Act as a translator/interpreter during medical visits, if necessary.
- Explain insurance policies, coverage limits, and procedures in Japanese.
**3. Administrative Support**
- Prepare and submit necessary documentation to insurance companies.
- Coordinate with receptionists, doctors, and admin team to gather supporting documents (e.g., medical reports, invoices).
- Track outstanding claims and follow up on delayed payments or disputes.
**4. Reporting & Compliance**
- Prepare monthly reports on insurance claims and payment statues.
- Ensure compliance with internal SOPs and insurance providers’ policies.
- Stay up to date with changes in insurance policies (especially from Japanese insurers)
**5. Other Duties**
- Undertake any ad hoc tasks as assigned by management to support the smooth functioning of the office.
- Working closely with Japanese expats, patients, and Japanese companies.
- May be required to attend meetings with insurers or embassies.
Working hour: 9 am - 6 pm
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM2,600.00 per month
**Benefits**:
- Health insurance
- Maternity leave
Work Location: In person
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