Sacm Coordinator

2 weeks ago


Kuala Lumpur, Malaysia ORSTED SERVICES MALAYSIA SDN BHD Full time

You'll play an important role in: '¢ providing end-to-end administrative support for SACM (CMDB) related project activities with status reporting, delivery guidelines, and proven data, when necessary '¢ storing, maintaining, and updating the data model on each CI Class as per policy, process & procedures '¢ taking ownership on housekeeping activities and reporting deviation on frequent basis with corrective actions. To succeed in the role, you: '¢ have a good understanding of CMDB structures, data models, and their relationship to bring value in both Service Desk, Event, Incident, Change, and Problem Management '¢ have great experience with IT Service management with great experience with CMDB '¢ have experience working in IT Service management with ServiceNow tool, as this is an advantage '¢ have a ITIL V3/V4 Foundation certification, where an intermediate level is preferred.
The Ørsted vision is a world that runs entirely on green energy. Ørsted develops, constructs and operates offshore and onshore wind farms, solar farms, energy storage facilities, and bioenergy plants, and provides energy products to its customers. Ørsted ranks #1 in Corporate Knights' 2020 index of the Global 100 most sustainable corporations in the world and is recognised on the CDP Climate Change A List as a global leader on climate action. Headquartered in Denmark, Ørsted employs 6,500 people. Ørsted's shares are listed on Nasdaq Copenhagen (Orsted). In 2019, the group's revenue was DKK 67.8 billion (EUR 9.1 billion)
Bachelor's or Equivalent