Sales Coordinator

4 days ago

Johor Bahru, Malaysia FEPA SDN BHD Full time

** MUST BE ABLE TO WORK INDEPENDENTLY **
** WILLING TO LEARN **
** ABLE TO WORK IN TEAM **

**JOB SCOPE**:

- To process all customer requests/enquiries and issue SO/quotation accordingly.
- To meet, build and maintain positive relationship with both existing and potential customers to ensure future sales.
- To work closely with production team to coordinate goods delivery and commercial documentations.
- To assist Technical Sales Manager and Executives in reaching out to customer leads through cold calling when required.
- To efficiently expedite the resolution of customer problems and complaints to maximize satisfaction.
- To achieve agreed upon sales targets and outcomes within schedule.
- To analyze the territory/market’s potential, track sales and status reports.
- To coordinate sales effort with team members and other departments.
- To work closely with technical sales executives to carry out supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. - To keep abreast of best practices and promotional trends.
- To continuously improve through feedback.
- To follow up closely with all customers the results of samples testing and constantly update Sample Tracking Sheet (STS).
- To cooperate with production team to achieve the committed production lead time.
- To attend cash sales/local goods collection and customers enquiries at door.
- To identify emerging markets and market shifts while being fully aware of new products and competition status.
- To proactively evaluate the sales procedure and recommend any necessary changes.
- To carry out any other duties as assigned by the management from time to time

**SKILLS & REQUIREMENT**:

- Minimum 2 years experience with good exposure to sales in a medium to large commercial organization, preferably familiar in a computerized environment.
- Self-driven individual and capable of working under a highly efficient environment.
- Good communication & correspondence skills.

**Salary**: RM1,797.00 - RM5,097.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Flexible hours

Supplemental Pay:

- Attendance bonus
- Performance bonus

Application Question(s):

- What is your expected salary?
- When can you commerce work?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Sales: 3 years (preferred)
- Customer support: 3 years (preferred)
- Complaint handling: 3 years (preferred)

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