Front Desk

Responsibilities - Greet and welcome Members as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) - Receive, sort, and distribute daily...

Job Responsibilities:Supervise daily front office operationsLead and train front desk staffHandle guest check-in, check-out, and reservationsManage guest feedback, complaints, and special requestsEnsure excellent customer service and smooth workflowCoordinate with housekeeping and other departmentsPrepare reports, duty rosters, and cash/shift...

Job Responsibilities:Handle guest check-in and check-outManage reservations and room assignmentsAttend to guest inquiries and phone callsProcess payments and issue receiptsCoordinate with housekeeping and other departmentsMaintain front office records and reportsProvide excellent customer service at all timesRequirements:Preferably Malay male or...

Job Responsibilities:Oversee daily front office operationsEnsure smooth check-in, check-out, and reservation processesManage guest inquiries, feedback, and complaintsSupervise and support front desk staffCoordinate with housekeeping, maintenance, and other departmentsHandle billing, payments, and reportsMaintain service standards and SOP complianceAssist in...

**Key Responsibilities**: - Assist with guest check-in and check-out procedures - Welcome and greet guests in a warm, friendly, and professional manner - Provide accurate information about the hotel, rooms, services, and local attractions - Handle guest requests, inquiries, and complaints efficiently and professionally - Answer phone calls and handle...

Front desk officers are responsible for taking care of guests and customers. Their work mainly involves interacting with customers and business partners, either in person or through phone calls. They also assist in organizing work documents and firm logistics. Pay: RM1,500.00 - RM1,800.00 per month Schedule: - Rotational shift Supplemental Pay: -...

**JOB SUMMARY**: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for the front office department. **DUTIES AND RESPONSIBILITIES**: - Trains, cross-trains,...

**Job Summary** The Front Office team is the first point of contact for hotel guests. They are responsible for providing a warm welcome, efficient check-in/check-out, handling reservations, responding to guest inquiries, and ensuring an excellent guest experience throughout their stay. **Key Responsibilities** **Guest Services** - Greet guests warmly upon...

Responsibilities - Greet and welcome Members as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) - Receive, sort, and distribute daily...

**Key Responsibilities**: - Greet guests with a warm and welcoming attitude upon arrival. - Handle check-in and check-out procedures efficiently. - Provide information about room availability, hotel facilities, and nearby attractions. - Process payments and issue invoices or receipts. - Address guest inquiries, requests, and complaints professionally and...