Sous Chef
2 weeks ago
**Additional Information**
**Job Number**25171671
**Job Category**Food and Beverage & Culinary
**Location**Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia, 58200
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management
**职位概述**
负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度,同时维持经营预算。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和食品标准。
**求职者个人资料**
**教育和经验要求**
- 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。
或者
- 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。
**核心工作活动**
**确保满足烹饪标准和责任**
- 管理厨房轮班运作,并确保遵守所有餐饮政策、标准和程序。
- 每周估计日常备餐需求,且每天向厨房人员传达备餐需求。
- 协助行政总厨处理所有厨房运作和备餐。
- 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。
- 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。
- 协助确定应如何呈现菜肴,并进行装饰性美食展示。
- 维护食品采购、接收和储存标准。
- 确保符合食品处理和卫生标准。
- 在必要时履行厨房管理人员和员工的所有职责。
- 认可优质的产品、展示和风味。
- 确保遵守所有适用的法律法规。
- 遵循所有食品的适当处理方法和温度。
- 操作和维护所有部门设备并报告故障。
- 检查生熟食品的质量,确保符合标准。
**领导厨房运作**
- 监督和协调备餐厨师和工作人员的活动。
- 领导轮班,同时根据要求的规格亲自制作食品并执行请求。
- 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。
- 鼓励和建立团队成员之间的相互信任、尊重和合作。
- 树立榜样,示范适当的行为。
- 保持员工的工作效率水平。
- 确保员工了解期望和因素。
- 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。
- 确保酒店政策得到公平一致的执行。
- 根据每个职位的工作描述,传达绩效预期。
- 认可成功业绩并实现预期的结果。
**确保卓越的客户服务**
- 提供超越预期的服务,实现客户满意并保留客人。
- 管理日常运营,确保质量和标准,且每天满足客户的期望。
- 为客户关系树立积极的榜样。
- 授权员工提供卓越的客户服务。
- 与客人互动并获得对产品质量和服务水准的反馈。
- 处理客人的问题和投诉。
**维护烹饪目标**
- 实现和超越目标,包括绩效目标、预算目标和团队目标等。
- 制定具体的目标和计划,以便优先考虑、组织和完成工作。
- 利用劳动管理系统,有效安排业务需求并跟踪员工的时间和出勤情况。
- 培训员工安全程序。
**管理和开展人力资源活动**
- 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。
- 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。
- 参与员工绩效评估流程,并根据需要提供反馈。
- 必要时将问题提请部门经理和人力资源部注意。
**其他责任**
- 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。
- 分析信息和评估结果,以选择最佳解决方案并解决问题。
- 出席和参加所有相关会议。
- 万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。_
万怡酒店热衷于为世界各地的旅客提供优质服务,贴心满足所需。这份热忱不仅曾鼓舞我们率先创立专为商务旅行者打造的酒店品牌,也是万怡酒店至今仍在为每一位宾客的每一段旅程提供精彩体验的动力。万怡酒店团队规模虽不大,但志向高远,我们期待心怀热情的成绩优异者踊跃加入,携手我们呈献超越期待的客户体验,同时享受不断进取和自我提升的乐趣。
加入万怡酒店,便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**,发挥个人价值,**追求**人生目标,**融入**卓越国际团队,**展现**真我风采。
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