Key Account Executive

3 days ago

Petaling Jaya, Malaysia RCSI Resources Sdn Bhd Full time

**Position : Consumer Care / Key Account Executive**

**Working location : Millerz, Old Klang Road, KL**

**Salary range : RM2,500-RM3,500 Basic + Commission**

**Working Hours : Monday - Friday (9am - 6pm)**
- To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers.
- To ensure the potential leads information are accurate before sending to the Company's existing consumers.
- To develop positive relationship with the potential leads and existing consumers.
- To perform on-boarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
- To record consumers' information in the Company's internal system.
- To monitor and report campaign's status, progress, and review to management weekly / monthly.
- To perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed.
- To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
- To assist oversea consumers in liaising with translation team for project information when necessary.

**Job Requirement**:

- Preferably Degree in business marketing / business development / business admin or equivalent.
- Preferable at least 1 years working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus
- Fresh grads with customer’s relation / relevant working experiences can be considered.
- Language skill needed: Cantonese & Mandarin (as need liaise with Hong Kong and China client), english, Bahasa (bonus point)

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Old Klang (required)

Ability to Relocate:

- Old Klang: Relocate before starting work (required)

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