Technical Support/ IT Support

Job Description : Provide support and daily issue resolution. Identifying, diagnosing, and resolving the level one issues in computer hardware and software as laptops and PCs Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc....

We are looking for a highly experienced Tech Lead to guide our technical support team handling O365, Exchange Online, Active Directory, Compliance, MFA, DLP, and Encryption. **Responsibilities**: Lead technical escalations and provide expert-level troubleshooting. Mentor and support the technical team. Collaborate with cross-functional teams on problem...

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About the RoleWe are seeking ahighly skilled Network Engineerwith hands-on experience inData Center design, architecture, configuration, and implementation. The ideal candidate will be responsible for managing and automating network environments using modern tools and technologies, ensuring high availability, reliability, and performance.Key...

**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...

Job Responsibilities: 1.Client Services and System Configuration: Provide comprehensive client services including system configuration to ensure clients can effectively use the company's software products. 3.Project Coordination: Assist the department or Project Manager in coordinating project implementation, ensuring that customer service needs are met...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

BAU focus with client VMS support, supplier guidance on MSP requirements, a single point of contact for operational queriesWeekly cadence with SFTP and invoicing activities, error file analysis and resolution, and upkeep of trackers and weekly reportsMonthly cadence with preparation and distribution of client reporting packs Systems and rollout with UAT on...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Role Title: Global Test Centre Support Analyst** **Job Type: Permanent with client** **Work Mode: WFH** - Identify severity of case by asking the right questions, analysing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through...