Service Manager

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department. c) Conduct Post Service Follow Up with customers to measure customer satisfaction for...

Print detailed Service Order (SO) using standard Task List. - To obtain signature from customer for the approval of all jobs to be done. - Prepare cash repair estimate/quotation for accident damage. - Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of car. - Explain warranty and goodwill policy to...

**Requirements**: - Minimum 1 year of working experience as customer service executive - Fresh Graduates with internship experience will also be considered. - Basic proficiency in Microsoft Outlook, PowerPoint, Excel, Word Skill Required: self-motivated, ambitious personality and strong drive, fast learner, matured thinking, responsible, and good team...

**Responsibilities**: - Be the main liaison between client and clinical operations to ensure smooth communication, appointments and arrangements. - Service recovery and feedback management. - Perform any other ad-hoc administrative tasks when needed. **Requirements**: - Ability to communicate in both Mandarin and English - Proven experience in customer...

**Your Role and Responsibilities**: - **Customer Data Management**: Organize and maintain customer data accurately, ensuring easy access and retrieval for follow-up and analysis. - **Follow-Up Coordination**: Ensure that all departments follow up on customer requests and inquiries correctly and in a timely manner. - **Operational Support**: Collaborate with...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Pay:...

Train, manage and grow the internal team by leading and coaching them to perform their best. - Work closely with Sales and other members of the leadership team to improve opportunity management and qualification processes. - Coaching and monitoring the team in order to achieve personal and team sales. - Create opportunities and implement sales strategies for...

About the role We are seeking a dynamic and customer-oriented Senior Merchant Service Executive to join our team at AEON Credit Service (M) Berhad in Sungai Petani, Kedah. In this full-time role, you will be responsible for establishing and maintaining strong relationships with our merchant partners, ensuring they receive exceptional service and...

_**Client Relationship Management**_ - Build and maintain strong relationships with clients in your portfolio. - Act as the point of contact for client inquiries and concerns. - **Account Maintenance**_ - Monitor and manage client accounts to ensure accuracy and satisfaction. - Proactively address account issues and client requests. - **Communication**_ -...

Source new corporate training leads and convert into sales - Source new partnerships that will be beneficial to company - Ensure all legal and governmental requirements are achieved - To achieve quarterly sales target - To create exciting corporate training packages that attract a large volume of potential leads while remaining highly profitable to the...