Delivery Center Operation Officer
3 days ago
_**Job Title: Delivery Center Operation Officer**_
- **Location: Timur Laut, Pulau Pinang**_
- **Company: LNT Express Sdn Bhd**_**Responsibilities**:_
- Oversee the day-to-day warehouse operations, including parcel storage, sorting, and dispatch, ensuring high efficiency and mínimal loss.
- Liaise with customers and internal teams to address and resolve basic issues related to parcel delivery and receiving.
- Ensure customer information is accurate and processed on time in accordance with operational standards.
- Prepare and analyze daily, weekly, and monthly reports on undelivered parcels, delivery exceptions, and corrective actions.
- Monitor and consolidate financial reports at the branch level, including daily earnings, to evaluate operational performance.
- Stay informed on logistics technologies and industry best practices to improve operational processes.
- Support other operational tasks and special projects as assigned by the supervisor or management team.
- **Job Requirements**:_
- Minimum **SPM or Diploma** in Logistics, Supply Chain Management, or a related field.
- At least **1 year of experience** in warehouse, courier, or logistics operations.
- Proficient in **Microsoft Office**, especially **Excel** (e.g., Pivot Tables, VLOOKUP).
- Proficiency in **English** or **Chinese** is an added advantage.
- Excellent communication, coordination, and interpersonal skills to work effectively with internal and external stakeholders.
- Proactive, analytical, and solution-oriented, with a strong commitment to continuous improvement and achieving results..
**Job Types**: Full-time, Permanent
**Benefits**:
- Opportunities for promotion
Work Location: In person
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