Service Crew

2 weeks ago

Kuala Lumpur, Malaysia Hvala Pte Ltd Full time

**Outlet: Kuala Lumpur, Plaza Arkadia**

** Part time/full time are both welcome**

**Description**:

- **Customer Service**: Greet and assist customers with a friendly attitude, attending to customers' queries and concerns.
- **Customer Engagement & Satisfaction**: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
- **Beverage Preparation**: Prepare, plate and serve food and drinks, following recipes and quality standards.
- Opening & closing of outlets
- **Inventory**:receiving and checking of inventory and perishables.
- **Cleanliness & Organization**:Maintain a clean and organized work station, including prepping ingredients, sanitize surfaces, and keep the cafe area tidy.
- **Team Collaboration**:Work closely with other crew members to ensure smooth operations and a positive work environment.
- **Reports to**: Outlet Manager

**Requirements**:

- Experience in a cafe or F&B.
- Passion for matcha, tea, and customer service.
- Able to work well in a fast-paced environment.
- Strong communication skills and a positive attitude.
- Ability to work on weekends and holidays.
- Ability to work in a team-oriented environment.

**Other job details**:

- 6 day work week, no split shifts
- Muslim Friendly Cafe
- Medical claim system
- 14 days of annual leave (upon completion of probation period, prorated)
- Individual welfare fund (upon completion of probation period, prorated)
- Fun, dynamic, team-oriented work environment.

Pay: RM2,400.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

**Experience**:

- Service Crew: 1 year (preferred)

Work Location: In person

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