Customer Service Experience

1 week ago


Nusajaya, Malaysia Timesconsult Sdn Bhd Full time

**Job Descriptions**:

- Resolving customer issues brought to your attention.
- Standardizing the customer service delivery of an organization.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Interacting with customers to determine whether they have a desirable and shareable experience.
- Helping every customer service professional improve.
- Possessing the knowledge and ability to improve customer service of the organization.
- Creating a pleasant work environment for customer service professionals.

Job Requirements:

- SPM and above with at least 1 year of experiences
- Good in English communication (Mandarin is advantage; provided language allowance)
- NO MID NIGHT SHIFT

**Job Types**: Full-time, Contract

**Salary**: RM1,593.57 - RM22,000.00 per month

Schedule:

- Afternoon shift
- Day shift

Application Question(s):

- Are you able to start immediately without serving any notice resignation?

**Experience**:

- Customer Care Specialist: 1 year (preferred)



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