Customer Service Executive

2 weeks ago

Cyberjaya, Malaysia AJS Maju Services Sdn Bhd Full time

**Job Scope**:

- Good & Experience in closing Sales.
- Provide professional customer support.
- Attending and communicating promptly to customer’s needs and queries.
- Acknowledging and resolving customer feedback and concerns.
- Good & master in following up with customer
- Communicating and coordinating with team and management.
- Ensure customer satisfaction
- Gather customer satisfaction levels and feedback on customer services for continuous improvement.
- Provide feedback on the efficiency of the operations and customer service process.
- Able to handle company's social media.
- Able to do IG Live or Tik Tok Live.

**Job Requirement**:

- Minimum 1 year experienced in related field.
- Must have proven working experience in closing sales.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Ability to stay calm and excellent in handling difficult customers.
- Good in using computers.
- Experience in handling marketing via social media such as Facebook, Intagram & Tik Tok is an added advantage.

Pay: RM2,000.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday
- On call

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Cyberjaya (required)

Ability to Relocate:

- Cyberjaya: Relocate before starting work (required)

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