Invoice to Cash Enterprise Process Expert

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.We are trusted partners who are connected and integrated across the global enterprise, working closely with all functions from Commercial to Manufacturing. It opens up greater development opportunities for more responsibility on a global scale.

As an Enterprise Process Expert, you will be responsible for providing support on definition, design, improvements of the Future State Business Processes and ‘Operating Technologies’ associated with Collections & Disputes, Cash Application & Period Closing Activities. You will focus on the exploitation of SAP (S/4 HANA) Technology to realise the outlined processes especially within the Order and Dispatch to Cash Area. The span of operation will likely cover multiple geographies.

You will provide support and expertise to guarantee that the Future State Processes exploit standard SAP S/4 HANA Capability. Whilst working collaboratively with the Programme Deployment Team to ensure that the defined processes are delivered in a holistic way that protects Supply to Patients and optimises overall benefit to AstraZeneca.

**Accountabilities**
- Driving the S4 activiities in sub process design of Invoice to Cash and Period Closing sub process area of Order & Dispatch to Cash.
- Support and lead S/4 HANA Programme activities for Invoice to Cash sub processes together with connected IT/software systems.
- Provide relevant expert insight into development and improvement of Cash Collection/Cash Application including Dispute management and Period End Closing
- Work with larger team to create, govern and implement the E2E global standard across the enterprise
- Ensuring Process development enables AstraZeneca to meet all applicable regulatory standards, eg SHE, GxP, SOX, accounting GAAP etc
- Support “fit to standard” workshops and validate the standard design and identify where deviations from standard lead to local business outcome requirements
- Support EPL in developing the standardisation and simplification opportunities across the process landscape
- Identify data improvement requirements and develop great data standardisation and use to support sustainable process
- Work collaboratively across the Enterprise process area to ensure a clear flow of data and process hand offs and hand ins are known, identified and agreed
- Create and sustain key artefacts required to develop a successful transition to the next generation SAP ERP including the end to end process flows, roles, controls and identification of the key information model elements
- Link with the data team to define the data requirements for the process, analytics and reporting
- Ensure that Non-SAP System requirements are understood and considered in the Process and Data Designs.
- Oversees or provides expert technical support to a regional team, global team and I2C Enterprise team
- Networks with colleagues across the business and experts to identify business improvement opportunities
- Ensures that all improvement project work is carried out with regards to AstraZeneca standards and external regulations
- Establish influential and highly collaborative relationships with key regional partners and identify improvement opportunities, with a focus on driving forward the Lean journey
- Keeps self and others up to date on recent developments and emerging trends on an internal and external basis

**Essential Requirements**
- Bachelor’s of Science in an appropriate discipline
- Demonstrable experience in business transformation, standardization and process improvement
- Strong stakeholder management skills - work closely with IT, partner teams and wider business stakeholders to understand requirements and communicate change
- Detailed knowledge of Business Improvement processes and local laws
- Strong communication and presentation skills, a keen eye for detail
- Agile approach, collaboration with stakeholders and continuous improvement at every stage to drive progress and to maintain momentum
- Good knowledge and understanding of change management principles and standards
- Effective communication /negotiating skills and the ability to influence others

**Desirable Requirements**
- Extensive demonstrable experience in designated process or sub process area at enterprise level including automation, AI and machine learning
- Confident to challenge the status-quo, to seek out inefficiencies and to use initiative to make changes or suggest improvements whilst onboarding new ways of working that positively benefits our customers and operational colleagues
- A passionate advocate for long-term, strategic change from a customer-centric viewpoint
- Extensive knowledge of the latest technical and regulatory expectations
- Strategic thinker w