Customer Service

Handling patients’ complaints, referral sources, and administrative department inquires. - To manage all aspects of patient intake; data entry, answering the phone, outbound calling, maintaining referral source information, and data input. - Responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a...

**Customer Service** Jetline Sdn Bhd - Full time - RM 2,000 - RM 2,300 per month - Manage reservations, check-ins, and check-outs. - Coordinate with housekeeping and maintenance teams to ensure room readiness. - Handle guest feedback, complaints, and special requests in a courteous and efficient manner. - Maintain accurate guest records and booking...

**Job Descriptions**: - To serve customers, handling inquiries related to orders, shipments, and deliveries. - Provide an update about the status of shipments and delivery schedules. - Resolve customer issues, complaints and discrepancies in a timely and efficient manner. - Coordinate with other departments to ensure proper order fulfillment. - Prepare...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

Works with clients who have complaints, orders, or require information about products/services purchased from the organization. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To prepare Quotation, D.O and Invoice for customer as per instruction from superior - Attracts...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...

**Job description** **ABOUT US** We are a leading medical devices company dedicated to providing innovative and high-quality products to pharmacies and clinics. With a commitment to excellence, we're expanding our team to include a dedicated Customer Service Representative who will play a crucial role in ensuring exceptional customer experiences and...

**Position Title: Administrator, Customer Service** We are seeking dynamic individuals to join our team as **Administrator, Customer Service** **Responsibilities**: - Providing accurate information on training courses, prerequisites, and certificate validation. - Handling the end-to-end process of course administration, from generating confirmation forms...

After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports. Establish in May 2007, QTEC the company is in...

**Responsibilities** - Follow up & service customers’ enquiries or bookings, before and after sales - Achieve sales target - Help customer service managers in any administrative arrangement **Requirements**: - Must be able to work on shift, weekends and Public holidays - Service-oriented with good interpersonal and communication skills - Must be able to...