Store Manager
1 week ago
**KEY DUTIES / RESPONSIBILTIES**:
- Assisting District Manager in overseeing store operation and retail team members.
- Responsible for managing outlet keys and ensure the outlet is open and close according to the outlet business hours
- Developing sales strategy and leading retail team members to drive sales and achieve sales target
- Provide product and customer service training to retail team members regularly
- Serve customers with the best customer service standard
- Ensure housekeeping is done every day
- Working closely with District Manager on store operations, manpower issue and provide improvement solutions if any, and provide constructive feedback
- Ensure retail team members follow SOP as per according to Management and Retail Operations Department
- Ensure outlet appearance is clean, presentable and all merchandise display follow Visual Merchandising guidelines
- Monitoring stock movement and merchandise level in storeroom and raise to Merchandising team when there is insufficient stock
- Monitoring and key in Cap Plan, SCORE and attendance
- Ensure staff clock in and out for the day and fill in the staff movement record when staff leave the outlet during working hours.
- Handle Loss Prevention & Security in the outlet including CCTV, inventory and spot-checking
- Update budget for monthly and annually sales target
- Plan and prepare monthly duty roster of retail team members
- Prepare management report on a monthly basis
- Doing cashier work including collecting payment (cash/ credit) from customer, tracking all cash and credit transactions, scanning products and ensure price is accurate and handling cash vouchers based on the available promotions.
- Ensure cash transit has been done on a daily basis, i.e. the daily sales transaction in cash shall bank-in to the company account everyday.
- Assist in maintaining accurate inventory records.
- Perform stock take activity for stores and responsible for stock loss occurred in store
- Assist team with any other projects on an as-needed basis
- Coach junior staff and provide career development plan for the staff.
- Be resourceful in terms of capturing sales opportunities
- Perform any ad-hoc action assigned by the Management
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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