Event Technology Project Executive

3 days ago

Johor Bahru, Malaysia Searix Full time

As an Event Technology Project Management Executive, your primary function will be to ensure the smooth and continued deployment and usage of our systems at events and campaigns. You will do this by:

- Coordinating the resources required to ensure smooth delivery (e.g. arranging for available development hours, sourcing for materials, placing rental orders, etc.)
- Recommending, coordinating and deploying our systems and related resources both online and on-site by setting up the appropriate equipment (e.g. laptops and routers) and configurations (e.g. background images and name lists), as well as doing testing to ensure the accuracy and reliability of the systems
- **While most of your work can be done remotely, you will be required to be present at events in Singapore when we are engaged for them.**_

This is a full-time position that does **not** have an office, and has no intention for one in the near future. Working hours are not fixed but you are expected to be responsible for operationalising at events, **many of which may occur on Friday nights and Saturdays**.

**What a typical day looks like**:

- Getting involved. Participating in the solutioning and all meetings for the events / campaigns under your care so you understand the scope of work for each project
- Planning. Understand the steps required to achieve the successful delivery of the project
- Account servicing and project management. Liaison between the team and the client on operationalising finalised deliverables.
- Responding to basic project inquiries with a set of pricing breakdown
- Packing, preparing and being on-site at events, of which many may occur on Friday and Saturday nights
- Equipment maintenance. Ensuring that our devices are updated with the latest software and firmware.
- Systems testing. Ensuring that our system functions are working as intended after updates and customisations for your delivery.
- Systems operations. Liaison with the team to ensure customisations are made. Configuration of systems. Setting up the required equipment on-site. Troubleshooting.
- Being an expert. Predicting problems that might occur given a situation, and performing pre-emptive measures.

**You will**:

- Be at the forefront of software tech innovation in the events and campaigns industries. Although we do not get involved in the end-to-end event management, we are involved in 25 to 50 projects per month, ranging from guest registration and badging to redemptions and lucky draws, to AR filters and more.
- Learn to use modern tools of a digital-centric workforce like a CRM, Trello and Slack
- Use the Kanban methodology to organise and prioritise work

**Key requirements**:

- High attention to detail
- Fast learner with high cognitive ability
- Ability to logically understand and assess processes
- Independent and resourceful
- Good situational awareness
- Good command of English

**Preferred**:

- Past account management experience will be advantageous
- Experience with the events industry will be advantageous
- Experience with technology will be advantageous

**Salary**: RM3,800.00 - RM5,500.00 per month

**Benefits**:

- Flexible schedule
- Professional development
- Work from home

Schedule:

- Monday to Friday
- On call
- Weekend jobs

Supplemental pay types:

- Performance bonus

**Experience**:

- Events Services: 1 year (required)
- Project Management: 4 years (required)

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