Sales Coordinator

2 weeks ago

Kota Kinabalu, Malaysia Sutera Sanctuary Lodges Sdn Bhd Full time

**Sales Support**

**Key Responsibilities**
- Assist the sales team with booking procedures, preparing proposals, and responding to client inquiries.
- Maintain and update client databases and records of sales interactions.
- Handle follow-ups on leads and confirm reservations as directed by the Sales Manager.

**Client Communication**
- Act as a point of contact for guests and clients regarding their event or booking needs.
- Coordinate with clients to confirm event details and logistics, ensuring client satisfaction and clear communication.

**Event Coordination**
- Work closely with operations, housekeeping, catering, and other teams to ensure smooth event or booking execution.
- Assist with the setup, execution, and teardown of events if needed, ensuring the client’s specifications are met.

**Administrative Duties**
- Manage sales documents, contracts, and reports, ensuring accuracy and timeliness.
- Prepare sales reports for management, track performance metrics, and assist in forecasting.
- Organize and maintain sales collateral, promotional materials, and sales kits.

**Customer Relationship Management (CRM)**
- Update and maintain the CRM system with accurate client information and interactions.
- Track guest feedback and communicate issues or opportunities to the sales team for improvement.

**Market Research and Competitor Analysis**
- Assist in gathering data on competitors and market trends.
- Prepare findings and recommendations to improve sales strategies.

Pay: RM1,500.00 - RM1,999.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales Coordinator: 2 years (required)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)

Willingness to travel:

- 75% (required)

Application Deadline: 02/03/2025
Expected Start Date: 02/03/2025

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