Assistant Manager, Business Support

5 days ago


Kuala Lumpur, Malaysia Malaysia Airline Full time

**Job Title**:
Manager, Business Support

**Reports To**:
Head, Transformation and Capability

**Position Summary**:
**Key Accountability**:

- Provide management with vendor performance packages of active suppliers to maintain current approval and/or to take up non-performance to airframe/engine/system manufacturers for remedial actions on a regular basis.
- Review all existing Malaysia Airlines contracts, identifying all terms and conditions, service levels, remedies, etc.
- Act as the primary point of contact for all supplier management, contract management, and government-related processes.
- Develop and maintain relationships with vendors/suppliers and serve as the singular point of contact for matters concerning contracts.
- Manage and maintain records for correspondence and documentation related to established contracts and those in progress.
- Co-ordinate regular meetings (quarterly, half-yearly, yearly) with suppliers based on their performance to review service levels and to map out continuous improvement plans.
- Support the Transformation program of the organisation as a whole.
- Provide cross-functional supports and integration with Group Procurement and Legal to enable the most cost-effective procurement process being implemented in compliance with the governance process.
- Develop strategic procurement policy for engineering maintenance department.
- Monitor contracts and move forward with close-out, extension, or renewal according to what’s best for the company.
- Solve any contract-related problems that may arise with other parties and internally with the company itself.

**Qualifications & Working Experience**:

- Diploma or Bachelors degree / Professional Certification in Aviation Management, Engineering, Business Administration, Finance or relevant field.
- 7 years - with at least 3 years of experience in Aviation Industry (MRO)

**Area of Experience**:

- Knowledge of contract management and business support processes
- Knowledge of the aviation industry operations and support systems
- Knowledge in supply chain management
- Highly competent in English as a business language.

**Personality Traits**:

- Self-motivated.
- Empathy and listening skills
- Collaboration and project management
- Speed, flexibility, and agility
- Good organisation skills, time management abilities and problem-solving skill
- Strong commercial and business acumen



  • Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC BUSINESS SUPPORT SERVICES SDN BHD Full time 30,000 - 60,000 per year

    Job


  • Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC BUSINESS SUPPORT SERVICES SDN BHD Full time 60,000 - 120,000 per year

    BAU focus with client VMS support, supplier guidance on MSP requirements, a single point of contact for operational queriesWeekly cadence with SFTP and invoicing activities, error file analysis and resolution, and upkeep of trackers and weekly reportsMonthly cadence with preparation and distribution of client reporting packs Systems and rollout with UAT on...


  • Kuala Lumpur, Malaysia Persol APAC Business Support Services Full time

    Assist Business Operation Manager to supervise the team to ensure optimal responsiveness, excellent customer service and delivery of a high-quality operational support / administration activities on a timely and accurate manner, as well as being attention to details. - Manage all the administrative tasks in relation not limiting to the following activities...


  • Cheras, Kuala Lumpur, Malaysia AUTOTECH SUPPORT SDN. BHD. Full time 40,000 - 60,000 per year

    Job Description : Provide support and daily issue resolution. Identifying, diagnosing, and resolving the level one issues in computer hardware and software as laptops and PCs Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc....


  • Kuala Lumpur, Malaysia Quest Business Centre Full time

    **Operational Management**: - Oversee the daily operations of the business centre, ensuring smooth functionality of all facilities. - Manage office spaces, meeting rooms, and co-working areas to meet diverse client requirements. - Ensure compliance with health, safety, and regulatory standards. **Client Relationship Management**: - Serve as the primary...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: Head, Transformation and Capability **Position Summary**: **Key Accountability**: - Provide management with vendor performance packages of active suppliers to maintain current approval and/or to take up non-performance to airframe/engine/system manufacturers for remedial actions on a regular basis. - Review all existing Malaysia Airlines...


  • Kuala Lumpur, Malaysia Mazars Asia Pacific Services Sdn Bhd Full time

    This role offers an excellent opportunity for someone, who is client service focused, highly organized and detail orientated. The role is pivotal to client experience as you will be responsible for complete onboarding processes, and ensure adherence to risk management policies. You will be a key member of Business Support Team (BST). - Prepare/Review draft...


  • Kuala Lumpur, Malaysia Dolphin Business Center LLC Full time

    Our Company is excited to announce an opening for the position of Business Development Manager to join our dynamic team. If you are a motivated, results-driven individual with a passion for driving growth and expanding business opportunities, we want to hear from you! **Position: Business Development Manager** **Type: Full-time** **Responsibilities**: -...


  • Kuala Lumpur, Malaysia Sybex Support Services LLC Full time

    **Position: Business Analyst Treasury Consultants** We need mostly hands-on client-facing treasury consultants who are familiar with working on treasury systems. We need folks with Treasury domain knowledge. Here is the job description we share with Consulting companies. Timeframe is ASAP Summary Job Description 1. Execute professional services contracts by...


  • Kuala Lumpur, Malaysia NEXUS FINTRADE LIMITED Full time

    **Job Description: Business and Customer Support Personal Assistant & Secretary** Position Overview: We are seeking a proactive, organized, and versatile individual to join our team as a Personal Assistant & Secretary, with a primary focus on business and customer support. In this role, you will be responsible for providing comprehensive assistance to the...