Customer Service Assistant

1 week ago


Senawang, Malaysia THYE ON TONG SDN BHD Full time

Managing and processing all received orders from customers.

Preparing and sorting documents for data entry (delivery order).

Entering data into database software (SQL) and checking to ensure the accuracy

of the data that has been inputted.

Answering incoming calls in an efficient and professional manner.

Working effectively & efficiently with team members to accomplish organizational goals.

Showing alerts to superior/ leader of recurring service failure so that corrective

actions may be taken to avoid future problems.

Initiating advises to customers of other services where appropriate and inform them

of any iregularities in order to pre -empt future problems.

Preparing and entering data for claims purpose from principal.

Any other related duties assigned by the superior or management from time to

time.

Pay: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Expected Start Date: 11/17/2024



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