Mandarin Speaking Human Resource Manager at Penang

Position Overview:
Imagine a delivery experience that transcends the ordinary—where each parcel represents not just a package but a promise fulfilled, a connection made, and an opportunity seized. As the People Manager, you’ll be more than just a manager; you’ll be a cultural architect, shaping the future of our organization and building our dream team. You’ll have the opportunity to impact lives, empower dreams, and redefine what it means to nurture and lead a thriving team.

Key Responsibilities:

- ⁠Operational Excellence & HR Strategy:

- Develop and implement efficient HR processes that drive compliance while enhancing employee well-being.
- Continuously improve HR operations to support the business’s scaling needs, keeping efficiency and compliance in mind.
- ⁠Proactive Management & Responsive Problem-Solving:

- Check in daily with team members to proactively solve emerging issues.
- Handle operational challenges raised by employees, delivering quick and effective solutions that align with company values.
- ⁠Talent Development & Leadership Support:

- Identify and nurture high-potential employees, offering tailored training and development programs to unlock leadership capabilities.
- Work closely with senior leaders to understand department needs and offer strategic HR support to drive alignment with the company goals.
- ⁠Employee Engagement & Culture Ambassador:

- Act as a champion of company’s culture by leading team-building activities and fostering a positive, inclusive workplace.
- Promote company values through regular communication, career events, and internal newsletters featuring employee stories and updates.
- Performance Management & Appraisal:

- Oversee performance reviews for new hires during their probation and conduct bi-annual reviews for all team members.
- Ensure feedback is transparent and actionable, fostering continuous professional growth.
- ⁠Exit & Onboarding Management:

- Conduct exit interviews to gather insights and ensure smooth transitions for departing employees.
- Regularly check in with new hires, ensuring they feel welcomed and supported during the onboarding process.
- ⁠Compliance & Ethical Decision-Making:

- Ensure all HR activities are legally compliant, navigating employee issues with a focus on fairness and ethical leadership.
- Maintain the highest standards of integrity in all HR practices and decision-making.
- ⁠Budget & Resource Management:

- Oversee HR and office-related spending, ensuring all expenses align with monthly budgets and cost-efficiency targets.

**Qualifications**:
**⁠ Bachelor’s degree in Human Resources, Business Administration, or related field; a Master’s degree is a plus.**

**⁠ ⁠6-7 years of experience in human resources, ideally within fast-growing or tech-focused companies.**

**⁠ ⁠Proven ability to lead HR initiatives that enhance company culture and organizational growth.**

**⁠ Bilingual in English and Mandarin with excellent verbal and written communication skills.**

**⁠ Strong knowledge of employment laws, compliance, and HR best practices.**

**⁠ ⁠Experience with employee engagement, talent management, and data-driven HR decisions.**

**Key Competencies**:
**⁠ ⁠Empathetic Leader: Deep understanding of employee needs, fostering a supportive environment where individuals feel valued and empowered.**

**⁠ ⁠Strategic Partner: Collaborates effectively with leadership to align HR strategy with business goals.**

**⁠ Adaptable & Resilient: Thrives in a fast-paced, dynamic environment, adjusting strategies to suit evolving business needs.**

**⁠ ⁠Ethically Grounded: Upholds high ethical standards in all HR practices and personnel decisions.**

**⁠ ⁠Effective Communicator: Fluent in both English and Mandarin, building rapport across teams and presenting company's mission and culture at career events and networking opportunities.**

**Character Traits**:
**⁠ ⁠Charismatic & Diplomatic: Able to confidently represent company's values and culture in public and in-house settings.**

**⁠ ⁠Mentor: Passionate about developing talent and providing coaching to create future leaders within the company.**

**⁠ ⁠Visionary: Believes in the power of delivery and people to drive progress, shaping a strong, unified workforce.**

**⁠ ⁠Creative Problem Solver: Able to come up with innovative approaches to solve people management challenges in an evolving company.**

**⁠ ⁠Integrity-Focused: Committed to fairness, transparency, and ethical leadership.**

Pay: RM8,000.00 - RM10,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Human Resources: 4 years (required)

**Language**:

- Mandarin (required)
- Bahasa (preferred)