Ecommerce Marketer

1 day ago

Seremban, Malaysia Alpro Pharmacy Sdn Bhd Full time

**Key Responsibilities** **1. Marketplace Management & Growth** - Upload and maintain SKUs, optimize listing titles, images, descriptions, and keywords for search visibility. - Monitor store health metrics (chat response rate, product rating, seller rating, fulfillment rate). **2.Promotional Campaign Planning** - Plan and execute campaign calendars (double digit days, mega sales, payday deals, exclusive brand campaigns). - Work with platform category managers to secure visibility spots, vouchers, or cross-sell bundles. - Strategize pricing, bundling, gifting, and stock availability to increase Average Order Value (AOV). **3.Customer Journey Optimization** - Track and improve key conversion steps: product page visits, add-to-cart, and checkout. - Monitor customer reviews and Q&A; escalate service issues and improve product satisfaction. - Design pre-purchase and post-purchase touchpoints (e.g., packaging messages, freebies, warranty). **4.Sales & Performance Analytics** - Analyze SKU performance, category contribution, customer behavior, and platform campaigns. - Generate reports with actionable recommendations for assortment improvement and sales push. - Coordinate with inventory and fulfilment teams to ensure readiness during campaign periods. **Job Type**: Permanent Pay: RM4,000.00 - RM5,000.00 per month Schedule: - Afternoon shift - Day shift - Rotational shift - Weekend jobs Work Location: In person

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