Operation Manager

1 day ago


Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

[RN] Looking for Ops manager for a car rental industry.

**Responsibilities**:

- Oversee day-to-day operations of the car rental company, ensuring smooth and efficient functioning.
- Manage fleet operations, including procurement, maintenance, and scheduling to optimize fleet utilization and minimize downtime.
- Develop and implement operational strategies to enhance customer service experience and satisfaction.
- Supervise and support the reservations team to ensure timely and accurate booking processes.
- Monitor and maintain high standards of vehicle cleanliness and presentation.
- Implement quality control measures to ensure compliance with company policies and industry regulations.
- Lead and motivate a team of operational staff, providing guidance, training, and performance evaluations.
- Collaborate with other departments such as sales, marketing, and finance to achieve company objectives.
- Analyze operational data and metrics to identify areas for improvement and implement corrective actions.
- Stay updated on industry trends, market dynamics, and competitor activities to make informed business decisions.

**Requirements**:

- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven track record of effectively managing day-to-day operations in a fast-paced environment.
- Strong leadership and team-building skills, with the ability to inspire and motivate staff.
- Excellent communication and interpersonal skills, with the ability to interact with customers and employees at all levels.
- Solid understanding of fleet management, vehicle maintenance, and customer service principles.
- Detail-oriented with strong analytical and problem-solving abilities.

**Job Types**: Full-time, Permanent

**Salary**: RM10,000.00 - RM15,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- car rental: 5 years (required)



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