Customer Service Support Mandarin Speaker Up to 4k Fresh Grads Welcome

1 week ago

Ara Damansara, Malaysia Vasma Enterprise SDN BHD Full time

**Job description**
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently and effectively.
- Process orders, returns, and exchanges.
- Maintain customer records by updating account information.
- Follow up on customer interactions to ensure resolution and satisfaction.
- Collaborate with other departments to address and resolve customer concerns.
- Identify and escalate priority issues to the appropriate channels.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: From RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person

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