Telesales / Consumer Care Executive

2 weeks ago

Petaling Jaya, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

**Job Task**
Required to provide customer service to existing consumers who subscribed on company service in the Company's website (Property Website Platform)
- Perform outbound call to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook, company own property website platform) before generating to the Company's existing consumers.
- Ensure information are accurate before sending to consumers.
- Develop positive relationship with the potential leads and existing consumers.
- Perform on-boarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
- Perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed.
- Discuss renewal opportunities with existing consumers before their subscription contracts end

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- TeleMarketing: 1 year (required)

**Language**:

- Mandarin (preferred)
- English (preferred)

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