End User Support

2 weeks ago

Petaling Jaya, Malaysia Intersoftkk, Inc. Full time

**Join Our Team**We’re looking for a proactive **Desktop Support Engineer** to join our dynamic IT support team. This role offers the opportunity to work in a fast-paced, collaborative environment where you’ll provide vital support for local and remote desktop users, troubleshoot hardware/software issues, and ensure smooth IT operations.

**Key Responsibilities:

- **
- Excellent working knowledge of Windows 7, 8, 10, 11
- Good working knowledge of Windows. (MacOS a plus).
- Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.
- Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
- Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
- Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies
- Excellent working knowledge in asset / inventory management
- Ability to maintain composure and focus while troubleshooting and solving technical issues.
- Ability to adhere to a schedule of client appointments while adapting to customer requests.
- Demonstrated ability to communicate complex technical concepts in simple language.
- Strong Experience in Multi-Functional Printer troubleshooting
- Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
- Excellent verbal and written communication in English
- Excellent customer service skills

**What We’re Looking For**:

- **Qualifications**: Bachelor’s degree in computer science or related field.
- **Experience**: 1-2 years in IT support, particularly with Windows 7-10, Active Directory, GPOs, and PC/laptop management.
- **Skills**: Excellent troubleshooting, multitasking, and communication abilities; adaptable to fast-changing environments.
- **Flexibility**: Willingness to work off-hours and weekends for projects or emergencies.

**Why Join Us?**
- A supportive team environment with mentorship opportunities.
- Exposure to diverse IT systems, networks, and platforms.
- Opportunities to grow your career in a tech-driven industry.

Pay: RM2,500.00 - RM2,900.00 per month

Work Location: In person

  • End User Technology Manager

    8 hours ago

    Petaling Jaya, Selangor, Malaysia NEXTDC Full time 80,000 - 120,000 per year

    Company Description At NEXTDC we are building the heart of Australia & Asia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.We are expanding our presence globally, including...

  • Manager, End User Management

    4 days ago

    Petaling Jaya, Selangor, Malaysia MIDF Full time 90,000 - 120,000 per year

    Job Purpose:Responsible for managing and maintaining the desktop and 3rd party systems support, and coordination for regulatory activities as to ensure the agreed Service Level Agreement (SLA), business needs and compliance are met.Job Descriptions:Bank Negara and Bursa related projects/systemsCoordinate and support Bank Negara and Bursa related...

  • User Support Specialist

    2 weeks ago

    Petaling Jaya, Malaysia Modello Search Sdn Bhd Full time

    **Role Description** This is a full-time hybrid role as a User Support Specialist at GoFluence. As a User Support Specialist, you will be responsible for providing general support and troubleshooting assistance to customers. You will analyze and identify issues, resolve problems, and provide excellent customer support. The company is based in Seksyen 16,...

  • User Site Support Supervisor

    2 weeks ago

    Subang Jaya, Malaysia Agensi Pekerjaan Ingenious Sdn Bhd Full time

    **Location**:Subang Jaya, Selangor **Summary**: **Responsibilities**: - Provides ticket support for the various services provided by Global Client Services group: Desktop Services, Printer Services, Mobile Services, Telephony Services, Network Services, Asset management, Tools Application Inventory, Server Administration support, General Office and...

  • User Site Support Supervisor

    6 days ago

    Subang Jaya, Malaysia Emerson Full time

    Principal Functional Responsibilities - Provides ticket support for the various services provided by Global Client Services group: - Desktop Services - Printer Services - Mobile Services - Telephony Services - Network Services - Asset management - Tools Application Inventory, - Server Administration support - General Office and Document Support - Key...

  • Front End Developer

    2 weeks ago

    Petaling Jaya, Malaysia My Eg Sdn. Bhd. Full time

    **Responsibilities**: - 1. Contribute to the front-end development to ensure the technical feasibility of UI/UX designs. - 2. Develop new user-facing features. - 3. Build reusable and test-able code and libraries.- 5. Assure that all user input is validated before submitting to back-end.- 7. Research/study and implement new front-end technology to take the...

  • User Site Support Supervisor

    2 weeks ago

    Subang Jaya, Malaysia Ingenious Job Full time

    Category: - IT - Software - Industry: - Engineering - Electrical / Electronic / Mechanical - Location: - Subang Jaya - Selangor - Education: - Diploma - Country: - Malaysia - Salary Range: - 3000.00-4000.00 - Experience(Min): - 1-2years - Job Type: - Full Time Permanent- Requirement: **Education/Language**: - Diploma or Bachelor's degree in Computer...

  • Front End Developer

    2 weeks ago

    Petaling Jaya, Malaysia MY EG SDN. BHD. Full time

    1. Contribute to the front-end development to ensure the technical feasibility of UI/UX designs. 2. Develop new user-facing features. 3. Build reusable and test-able code and libraries. 5. Assure that all user input is validated before submitting to back-end. 7. Research/study and implement new front-end technology to take the development to the next...

  • User Researcher

    4 days ago

    Subang Jaya, Selangor, Malaysia NETIZEN TESTING SDN. BHD. Full time 12,000 per year

    User Researcher, the new breed of 'Market Researcher' in this digital era. Think of the digital products that you use everyday like Facebook, Twitter or an e-commerce site, user research plays an important role in studying your behaviour and improve your experience in using the products.While we value your commitment and willingness to learn, we also believe...

  • Front-end Developer

    2 days ago

    Petaling Jaya, Selangor, Malaysia Two95 International Inc. Full time 80,000 - 120,000 per year

    This role will develop and support a PaaS (Platform as a Service) global enterprise cloud application. The application was built on Cloud Foundry using Java back end, NodeJS middleware and AngularJS front end. The application is hosted in AWS (Amazon Web Services) for internal employees and an external portal for our contractual parties.Key...