Management Trainee: Logistics

10 hours ago

Melaka, Malaysia Jonker Distribution Services Sdn Bhd Full time

**Responsibilities**:
1. **Parcel Handling & Logistics Coordination**
- Ensure all parcels are correctly labeled and placed in the designated dispatch area.
- Coordinate delivery logistics:

- GDEX for outstation shipments.
- Lalamove for local deliveries, following terms and conditions, and escalating issues to the superior if needed.

2. **Stock Receiving & System Entry**
- Assist the Warehouse Manager in receiving stock from suppliers.
- Record all incoming goods accurately in the inventory system using Goods Received Notes (GRN) or Purchase Invoices.

3. **Product Catalogue & Customer Engagement**
- Prepare and post daily product catalogues on WhatsApp and Telegram channels.
- Promote product visibility and assist customers/dealers in placing orders through these platforms.

4. **Warranty Claims & Product Assessment**
- Assess warranty claims related to defective products.
- Process replacements or escalate complicated claims to a superior.

5. **Inventory Management**
- Monitor stock levels and submit restocking requests for approval (HQ-specific).
- Maintain full product displays on retail shelves to support walk-in sales (KL-specific).
- Conduct daily stock counts and update the system accordingly.
- Investigate and resolve stock variances in collaboration with warehouse staff.

6. **General & Administrative Tasks**
- Carry out ad-hoc tasks assigned by superiors.
- Provide operational support to the logistics, warehouse, and sales teams as required.

7. **Product Knowledge**
- Knowledge of vape products is an added advantage and supports improved customer service and inventory decision-making.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Application Question(s):

- Can you walk us through your experience with inventory management systems? How do you ensure stock accuracy during daily stock takes?
- How would you handle a situation where a customer's warranty claim is unclear or seems potentially invalid?
- Have you ever coordinated with multiple logistics providers simultaneously? How do you manage time-sensitive deliveries, especially when there are specific terms and conditions involved?
- Do you have any experience in warehouse operations, retail management, or handling stock levels? How many years?

**Education**:

- Diploma/Advanced Diploma (preferred)

Work Location: In person

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