Takaful Product Specialist Trainer

2 weeks ago

Kuala Lumpur, Malaysia Zurich Insurance Full time

The incumbent is responsible for implementing training solutions that are aligned with departmental learning objectives. His/her responsibility is to develop & conduct sales performance training programs to drive sales effectiveness and high performance of the distribution channels in Zurich Takaful Malaysia Berhad, manage the training quality of TMDC, periodical monitoring of the performance to ensure achievement of business plan and ensure the sales effectiveness through training programs.
- Design and develop effective, result driven content to support the learning and development needs of agency members.
- Cultivate the capacity of takaful planners to carry out sales activities effectively and efficiently.
- Coach and motivate the takaful planners in developing the skills needed to perform their responsibilities.
- Develop high performance takaful planners and assess continuously the training needs through structured training activity.
- Monitor implementation of training programs to ensure effective execution.
- Monitor & measure post-training to ensure delivery of the desired post-training benefits, identify performance gaps & follow-up with appropriate remedial actions to close the identified gaps.
- Research, benchmark and propose content to meet current and future business needs of a sales driven culture and work environment.
- Ensure the agency force complies and fulfils all training requirements.

Requirements:

- A bachelor’s degree from a recognized University specializing in Business Administration, Insurance, Education & related disciplines
- Have at least 2-3 years of working experience in takaful and/or retail financial services business in the areas of Training, Sales & Marketing
- Knowledge & qualification in Shariah Financial Planning is an added advantage
- Good command of spoken and written English & Bahasa Malaysia
- Enthusiastic, self-motivated and passionate in people development
- Has a sense of urgency & works independently

At Zurich we are proud of our culture. We are passionate about Diversity and Inclusion. We want you to bring your whole self to work we have a diverse mix of customers, and we want our employee base to reflect that.

Our diversity and inclusion initiatives are creating an environment where everyone feels welcome regardless of protected characteristics.

We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity.

So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

You are the heart & soul of Zurich

Let’s continue to grow together

Location(s): MY - Kuala Lumpur
Schedule: Full Time
Recruiter name: Jesreena Kaur

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