Customer Service

1 week ago


Air Itam, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

**Customer Service - Outbound**

Training Duration: 9 working days

Monday - Friday | 8:30 AM - 5:30 PM

Location: Komtar, Penang

**Working Hours**:
Monday - Friday:9:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM (Immunity to skip Saturday if weekly target is achieved)

Working Location: Komtar, Penang

**Salary Package**:
Normal Speaker: RM1,700 - RM1,900 + Commission

Mandarin Speaker: RM1,900 + RM300 (Language Allowance) + Commission

**Minimum Requirements**:
SPM (Must pass BM & BI)

Age: 19 years & above

Good selling skills - **MUST**

Sales experience - **Added advantage**

**Job Summary**:
Perform TM product and promotion sales via telephone

Provide timely responses and resolutions

Deliver excellent customer service

Comply with assigned roles and responsibilities

**Requirements**:
Good command of English & Bahasa Malaysia

Confidence in delivering results and meeting sales targets

Minimum: SPM holders

Basic technical knowledge (internet, broadband)

Self-motivated, team player with a positive attitude

Excellent interpersonal & communication skills

Mandarin speaker (Minimum: speak & read)

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay

**Experience**:

- Outbound Call: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person


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