Customer Service
1 week ago
**Customer Service - Outbound**
Training Duration: 9 working days
Monday - Friday | 8:30 AM - 5:30 PM
Location: Komtar, Penang
**Working Hours**:
Monday - Friday:9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM (Immunity to skip Saturday if weekly target is achieved)
Working Location: Komtar, Penang
**Salary Package**:
Normal Speaker: RM1,700 - RM1,900 + Commission
Mandarin Speaker: RM1,900 + RM300 (Language Allowance) + Commission
**Minimum Requirements**:
SPM (Must pass BM & BI)
Age: 19 years & above
Good selling skills - **MUST**
Sales experience - **Added advantage**
**Job Summary**:
Perform TM product and promotion sales via telephone
Provide timely responses and resolutions
Deliver excellent customer service
Comply with assigned roles and responsibilities
**Requirements**:
Good command of English & Bahasa Malaysia
Confidence in delivering results and meeting sales targets
Minimum: SPM holders
Basic technical knowledge (internet, broadband)
Self-motivated, team player with a positive attitude
Excellent interpersonal & communication skills
Mandarin speaker (Minimum: speak & read)
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: RM1,700.00 - RM2,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
**Experience**:
- Outbound Call: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Work Location: In person
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