Salesforce Developer

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

**About Us**

In a new age of cyber threats, our people have a shared vision to protect the connected world, to create and deliver intelligent global solutions across and ever changing technological (threat) landscape. We are obsessed about solving problems for our customers, we bring together great minds who face tough challenges on a daily basis, and are encourage to make a difference.

The Applied Intelligence division of BAE Systems delivers solutions which help our clients to protect and enhance their critical assets in the intelligence age. Our solutions combine large scale data exploitation, ‘intelligence-grade’ security and complex services and solutions integration.

**About The Team**

The Customer Management Systems team is part of the IT organisation, responsible for managing the portfolio of Business Systems that support Customer facing teams (Salesforce, Service Cloud, Marketo, Docusign etc.) deliver their job more effectively. We work closely with business stakeholders to plan, deliver and support functionality continuously through Agile and DevOps practices.

**About The Role**
- Salesforce Developer will be involved in supporting users, defining new features and functionality and implementing changes under the guidance and servant leadership of the Product Owner, Product Architect and the Product Delivery Lead. Salesforce Developer will work in a highly collaborative, visible and measured environment and will stimulate experimentation, innovation and continuous improvement.
- Salesforce Developer will have a deep understanding of Salesforce Sales Cloud, Service Cloud and Salesforce CPQ and how the platform is configured for the business, they will live and breathe the Agile manifesto and will use processes, tools and culture to continuously improve what they do and how they work for the delight of the customer. Adding value everyday will be a key goal.
- Salesforce Developer will be able to provide good solutions on system requirements, participate in Solution Design process and run system demo to business stakeholders.

**What You Will Be Doing**

**As part of the Salesforce Product Team, you will**:

- Have accountability for developing, configuring & supporting new and existing functionality of our Internal Salesforce Platform including custom objects, custom fields, formulas, workflows, processes & flows, page layouts, validation rules, assignment rules, and analytics.
- Have accountability for solutions designing, developing, configuring & supporting module of a product
- Adhere to Standards and Legislation and demonstrate compliance with these to auditors
- Defines the technical direction of a suite of functional capabilities or modules to the Product Management Team and implement these as part of a self-organising team
- Review establish and adhere to appropriate governance and configuration control
- Trend analysis and monitoring of incidents and problems in order to define, design and implement corrective and preventative solutions
- Influences customers to evolve their business based on technology advancements
- Have end to end system understanding and its relationship with the external eco-system
- Work with suppliers, customer, team members, senior leaders and industry peers to continuously improve delivery
- Documents technical business requirements /problems into format that business can understand and works with the Product Owner in the development of Business Cases and Best Practice solutions.
- Contribute to protecting the products from technical debt and process debt and designs the system architecture to adapt to future change.
- Defines, designs and implements systems integrations working with external projects and programmes.
- A deep understanding in process frameworks like ITIL, Prince2 and Agile with experience in executing these in a highly automotive, high velocity output and consistently changing operational environment
- Understands and optimises the end-to-end system

**Minimum Education and Experience**:

- Bachelor's degree in Computer Science, Software Engineering, Information Systems or related field or an equivalent combination of education and experience.
- 1+ years of Salesforce hands-on experience in a similar role.

**Required Knowledge, Skills, and/or Abilities**:

- Knows the business; what they need, how they work and what they may want
- Knows how to build and support the product
- Knows how to work in high performance teams and be results-orientated.
- Calm and methodical approach with flexibility and capacity to prioritise own workload.
- Exhibits client focused behaviours and the ability to communicate in a professional and